Our Management Team
Edigitize, Inc. is a special company lead by thought leaders in four key areas. Embroidery Digitizing, Creative Design, Customer Service, and Internet Technology.

Dale G. Jones - President
As Founder of Edigitize, Inc., Dale has a passion for the development of small business. His expertise in advanced web site design, application design, e-commerce, and graphic design has given him a unique perspective in the embroidery industry. Dale brought these skills together with the creation of Edigitize in February of 2002.
djones@edigitize.com

Jeff Foster - Vice President
As Vice President of Edigitize, Inc., Jeff has brought his extensive web site development experience and fresh entrepreneurial spirit to help develop Edigitize into the Internet’s most complete and efficient embroidery digitizing management solution. Please share with Jeff any ideas you have to make our website or ordering process better for you.
jfoster@edigitize.com

Ben Thompson - Digitizing Manager
With over 10 years of digitizing experience, a bachelor degree in Textile Technology, and a Masters Degree in Fashion Designing, Ben is responsible for supervising our team of digitizers. Ben is an incredible mentor and trainer to our staff, but he also takes part in overseeing a large part of the daily production activities.
ben@edigitize.com

Joanna Jones - Administrator/Customer Relations
As Administrator, Joanna is responsible for the creative development and implementation of marketing and sales strategies for Edigitize, Inc. Before coming to Edigitize she worked for Grantham Education Corporation, the proprietor of an online university in Washington, D.C. There she was responsible for a wide range of marketing responsibilities including trade show coordination, market research, and the development of internet marketing strategies.
joanna@edigitize.com

 

Order Management Systems
Great digitizing is only half of the equation.

Leader in embroidery digitizing.
Edigitize is the leader in Internet-based embroidery digitizing systems. Since February of 2002, we have been automating and streamlining the complicated process of embroidery digitizing. Our innovative online account management system serves as a valuable tool for our customers and enables us to keep our prices low, our response times quick, and our quality top-notch. In fact, many digitizing companies have followed our lead and taken steps to automate their own systems.

Watch short videos on how our Order Management Systems work.

Great customer service... period.
Edigitize was started as a spin-off from an embroidery company with the express purpose of easing the frustration of setting up artwork for embroidery. Our friendly customer service staff excels in providing knowledgeable answers to your questions. We are the experts in solving your embroidery digitizing problems. Use your online account to contact us about a specific order, or call us toll-free at 1-877-349-6586.

Our office hours are Monday - Friday 9am to 5pm CST (Central Standard Time). We respond to all emails every night and on the weekends too. Email us at admin@edigitize.com.

Satisfaction Guaranteed.
We are confident you will be satisfied with our high quality embroidery digitizing services. That’s why we offer our 100% satisfaction guarantee, which means we will work with you until your design is exactly what you want, or you will not be charged for your order. You must give us a chance to make it right, and to get your money back you must email us an scan of the sewout.


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